Delivery time
Please allow 7 to 21 working days for the delivery of your goods.
Delivery charges
Standard delivery will be made free of charge for delivery of products within the UK Mainland unless it is a heavy or bulky item or otherwise stated. If there is a postage charge, this will be shown clearly in your on-line shopping basket.
Our one man delivery service delivers your purchase to ground level. Depending on the delivery company and their individual health and safety policy, this may mean your goods are delivered to kerb side. Our delivery does not include the driver taking your purchase upstairs internally or externally. Drivers are not insured to enter your property. Our one man delivery service may require assistance from you to assist or move the goods from the drop off point into your home.
Please do not ask the delivery driver to lift heavy items without sufficient manpower, as this will often be in breach of Health & Safety legislation.
Free delivery, where provided, applies to the UK mainland only. Free delivery is provided only to customers purchasing equipment for home use; not for commercial installations.
Missing
item?
If you are concerned about the delivery of an item, please contact us only once 10 working days have passed, as we find 99% of missing orders are delayed within the postal system.
After this time, you can contact us via
Email: customerservice@menshealthstore.co.uk
Tel: 0844 848 5686
Telephone lines are open from 9am to 5.30pm Monday to Friday.
Overseas orders
Unfortunately, we are only able to deliver to addresses within the UK.